18th annual Jack’s Generic Triathlon canceled
Thank you for registering for the 18th annual Jack’s Generic Tri. We have an update concerning this year’s event scheduled for August 23, 2020. Unfortunately, we have been forced to cancel the 2020 Jack’s Generic Tri as a result of mandates by local/state governments and the recommended CDC guidelines. And, unfortunately, postponement is not a viable option based on permitting and venue availability.
We know that this news may be disappointing to you. We also understand the hours you have dedicated to training for this race. Please know that this cancellation was made with the safety of the entire community in mind. All registered participants have the option to transfer to another triathlon in the series at no additional cost or request a full refund. Every participant should receive an email with details on how to complete this process. Please fill it out no later than Friday, August 7th. Please allow at least 60 days to process your refunds or transfer requests.
We look forward to seeing you soon! We will continue to post blogs & social media on triathlon, training, and everything you need for a healthy & happy lifestyle.
Complete your transfer/refund
Due to the cancellation of the 2020 Jack’s Generic Triathlon, all registered participants can transfer to one of our 2021 triathlons at no cost or request a full refund.
Events that are open to transfer include:
- Rookie Triathlon – May 2, 2021
- CapTex Tri – May 31, 2021
- Jack’s Generic Triathlon – August 29, 2021
- Kerrville Triathlon – September 25-26, 2021
Participants who wish to upgrade distances at the 2021 CapTex Tri or 2021 Kerrville Tri will need to pay the difference in registration for that distance. That request can only be filled after the transfer to the original distance is complete. All participants who do not wish to transfer your registration to next year’s event may request a full refund.
Every participant should receive an email with details on how to complete this process. If you didn’t please check your spam folder. If you still can’t find it, email firstname.lastname@example.org and we are happy to resend you the link. Please fill out the form and submit by Friday, August 7th. If no action is taken by the deadline you will automatically be transferred to next year’s Jack’s Generic Tri at no cost.
Please keep in mind, all merchandise & USAT Membership purchases will be refunded for the event, regardless of transfer or refund request. Please allow at least 60 days to process your refunds or transfer requests. We appreciate your patience.
Run Austin Virtual Series
Don’t let your training stop just because JGT isn’t happening! Stay motivated with the Run Austin Virtual Run Series! The 6 virtual runs will be introduced at the beginning of each month, have a unique distance, and Austin, Texas-theme.
- Personalized, themed bib that can be printed at home
- Digital finisher medal
- Online results
- Downloadable finisher certificate
Register for each event individually or get the entire series, over $100 value, for FREE with registration for the 2021 3M Half Marathon or the 2021 Ascension Seton Austin Marathon, Half Marathon & 5K!